Privacy and Data Protection Policy
Your privacy is important. Learn how we collect, use, share, and safeguard your information on our service.
Information We Collect About You
To provide our conversation training services, we collect personal information you provide, such as contact details, service usage data, and responses in training scenarios. We do not request or process sensitive data that is not relevant to the service.
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→Your full name or nickname provided voluntarily
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→Contact methods such as email or phone number
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→Your activity within dialog simulations
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→Browser and device information gathered automatically
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→Session and usage data for service improvement
We only collect data necessary for the efficient operation of our service and the improvement of your experience. Data is not sold to third parties.
How We Use Your Information
Collected data helps us personalize your experience, provide tailored conversation scenarios, and offer better recommendations for practice and improvement within the service.
We may also use this data to communicate important updates, maintain site security, and comply with legal obligations required in Malaysia.
Your Rights as a User
You have the right to access, amend, or request deletion of your personal information, subject to applicable Malaysian law. Please contact us for assistance or further details.
Right of Access
Request access to view your personal data held by us
Right to Rectification
Ask for inaccuracies in your data to be corrected
Right to Erasure
Request deletion of your data from our records
Right to Portability
Receive your data in a machine-readable format
How We Share Information
Your data may be shared with trusted service providers who help operate or improve our platform, always under confidentiality agreements.
We may also disclose information when required by law, or when necessary to protect the rights and safety of our users or the public.
Safeguarding Your Information
We implement technical and organizational measures to protect your data from unauthorized access and misuse, but no system can be completely secure.
Please notify us promptly if you believe your data may have been compromised.
Contact for Privacy Questions
Address: Regus - Kuala Lumpur KL Sentral, Level 8, Kuala Lumpur 50470 Malaysia
Phone: +60 5-049 5692
Email: content@mixovia.sbs